Job Description

Reports To: Salesforce Product Owner / Head of Data
Collaboration: Salesforce Administrator and Research Teams

The Data Analyst (Talent & CRM Insights) acts as the link between Salesforce data and meaningful business insights. While the Salesforce Administrator manages system architecture, this role focuses on interpreting data, ensuring accuracy, and delivering insights that support consultant decision-making and client reporting.

The role is responsible for maintaining data quality, identifying trends, and building reporting dashboards that drive strategic outcomes.

Key Responsibilities

Talent Intelligence Reporting

• Build and maintain dashboards in Salesforce (and/or Power BI, Tableau) to track market trends, candidate movement, and search lifecycle metrics

Data Quality & Governance

• Partner with the Salesforce Administrator to identify data gaps

• Lead data cleansing initiatives to keep executive profiles accurate and up to date

Diversity & Inclusion (DEI) Analytics

• Track and report on diversity representation within talent pipelines

Client & Market Insights

• Support search teams by creating data-driven market maps showing talent concentration across key sectors

Predictive & Performance Analysis

• Analyze search wins and losses to identify trends and support CRM and process improvements

Required Skills & Experience

• Advanced proficiency in Excel and SQL

• Experience with data visualization tools (Power BI, Tableau, or Salesforce CRM Analytics preferred)

• Working knowledge of Salesforce data structures (objects, relationships, reporting)

• Background in executive search, recruitment, or professional services is a strong advantage

• High attention to detail with an audit-first mindset and strong data accuracy standards