Job Description

Key Responsibilities

• Own end-to-end dashboard delivery from requirements gathering , solution design, development, testing, deployment, and post-production support.

Tableau Development

• Design, develop, and maintain interactive dashboards, reports, and visualizations connected to Google BigQuery
• Create and optimize dimensional data models for efficient reporting
• Develop complex calculated fields, parameters, LOD expressions, and table calculations
• Build reusable templates, style guides, and dashboard frameworks to ensure consistency
• Optimize workbook performance through efficient data extracts, query tuning, and aggregation strategies
• Collaborate with stakeholders to translate business requirements into technical specifications
• Create mockup visualizations and wireframes after stakeholder meetings to validate requirements and design direction before full-scale development

Tableau Site Administration

• Manage Tableau Server/Online site configuration, user access, permissions, and security
• Monitor system performance, troubleshoot issues, and ensure high availability
• Implement and enforce Tableau best practices for development, naming conventions, and documentation
• Manage data sources, schedules, subscriptions, and alert configurations
• Conduct user training and provide support to business users
• Establish governance policies for content publishing, certification, and lifecycle management

Innovation & Gen AI Integration

• Explore and implement Generative AI tools for enhanced data analytics and visualization workflows
• Leverage AI-assisted features for dashboard creation, natural language queries, and insight generation
• Use Gen AI tools to accelerate mockup creation and rapid prototyping of visualization concepts
• Stay current with emerging trends in AI-powered analytics and recommend adoption strategies
• Document and share best practices for AI-enhanced visualization development

Required Qualifications

Education

• Bachelor's degree in Computer Science, Information Systems, Statistics, Mathematics, or related field

Experience

• 5+ years of hands-on experience in Tableau development
• 2+ years of Tableau Server/Online administration experience
• 3+ years of experience working with Google BigQuery or similar cloud data warehouses
• 3+ years of advanced SQL programming (complex joins, window functions, CTEs, query optimization)
• 2+ years of experience designing and working with dimensional data models.
• Proven experience creating mockups/wireframes for stakeholder review and iterative design

Preferred Qualifications

• Experience in customer care/analytics domain
• Familiarity with GCP ecosystem
• Knowledge of PII data handling and encryption standards
• Exposure to Agile/Scrum development methodologies
• Experience with version control (Git) for Tableau workbooks (TabDiff, tabcmd, REST API)
• Familiarity with AI/ML integration in analytics workflows.
• Tableau Desktop Specialist or Certified Associate certification (preferred)
• Experience working with Jira for requirement tracking, sprint management, and issue resolution.
• Familiarity with Superset dashboard development and migration (preferred)