Data Analyst- AMI
Location: Birmingham, AL
Contract- 18 Months
Client- Southern Company
Seeking an experienced and detail-oriented AMI Data Analyst to manage and ensure the seamless flow of data from over 1.6 million customer meters through our Advanced Metering Infrastructure (AMI) systems to billing and operational platforms. This is a highly technical role, crucial for maintaining data integrity, system performance, and customer satisfaction across Alabama Power’s metering and billing operations.
Monitor AMI systems (Sensus RNI, MDM/C2M) to ensure continuous availability, accurate data reporting, and reliable performance.
Perform daily analyses of AMI system data flow to detect and address transmission issues before they impact operations.
Support the availability and quality of meter data required for accurate billing and downstream applications.
Work closely with internal teams (Technology Organization, Billing Services, Power Delivery, and Metering Services) to troubleshoot and resolve data anomalies or system errors.
Collaborate with team members to identify trends, inefficiencies, or opportunities for improvement in data management processes.
Develop reports, dashboards, and documentation for internal stakeholders and assist with audits or system validation efforts.
Contribute to the enhancement of system performance and operational best practices related to AMI data.
Required:
Strong analytical skills and experience working with large datasets.
Solid technical understanding of AMI platforms such as Sensus RNI, MDM/C2M, and associated data systems.
Experience with data validation, issue identification, and resolution processes.
Proficiency in Microsoft Excel, Outlook, Word, and PowerPoint.
Strong communication skills and ability to build collaborative relationships across departments.
Keen attention to detail with a proactive, solution-oriented approach.
Preferred:
Bachelor’s degree in Computer Science, Engineering, Business Information Systems, or a related technical field.
Experience working in utility or energy sectors, particularly in metering or billing environments.
Familiarity with CSS (Customer Service System) and its integration with AMI platforms.
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