Edenred

Data & AI Platform OPS & SRE lead (H/F)

Edenred  •  Republic of France (Onsite)  •  3 months ago
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Job Description

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

YOUR ROLE

In close collaboration with platform, assets, integration, and product teams, the Data & AI Platform OPS & SRE Lead acts as the guardian of production excellence for Edenred’s Data & AI ecosystem.

The role is responsible for defining, implementing, and coaching Site Reliability Engineering, operational, and FinOps practices across Data, AI, and Agentic workloads—while preserving a strict “you build it, you run it” mindset.

As a player-coach, the role is both operationally hands-on and structurally influential, contributing directly to system design, CI/CD, and architectural decisions.

Responsibilities

Define and operate SRE standards for Data, AI, and Agentic systems (SLOs, error budgets, reliability targets)

Own observability frameworks (metrics, logs, traces, data freshness, AI signals)

Own FinOps practices for Data & AI workloads (cost attribution, optimisation, guardrails)

Define and run incident, problem, and service management practices

Co-own CI/CD pipelines and guardrails (policy-as-code, quality gates, ..)

Key member of the Design Authority, validating operability by design

Player-coach: contribute hands-on to critical systems and coach teams on production readiness

Share on-call responsibilities with builders, enforce blameless postmortems

Ensure discovery & fast-track workloads are observable, cost-controlled

Continuously improve platform reliability, scalability, operational maturity

YOUR PROFILE

Technical & Operational

Strong SRE / production engineering background (Databricks multi-workspace/metastore) ecosystem

Experience operating data platforms, AI pipelines, and agentic systems in production

Deep understanding of observability, incident management, and reliability engineering

Solid FinOps knowledge for cloud-native and AI workloads

Comfortable with CI/CD, automation, and infrastructure-as-code

Player-Coach & Enablement

Hands-on contributor able to dive into complex incidents and designs

Strong coaching mindset; raises the operational bar across teams

Ability to embed SRE thinking without centralising ownership

Pragmatic and automation-first

Collaboration & Influence

Ability to influence design decisions without hierarchical authority

Clear communicator in high-pressure production contexts

Comfortable arbitrating trade-offs between reliability, speed, and cost

Trusted partner of engineers, architects, and product leaders

Apply now and Vibe with Us!

Edenred

About Edenred

Edenred is a leading digital platform for services and specific purpose payments, and the everyday companion for people at work, connecting more than 60 million users and more than 2 million partner merchants in 45 countries via 1 million corporate clients.

Edenred offers digital solutions for food (such as meal benefits), engagement (such as gift cards and engagement platforms), mobility (such as multi-energy solutions, including EV charging, maintenance, toll and parking) and corporate payments (such as virtual cards).

True to the Group's purpose, "Enrich connections. For good.", these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and sustainable mobility.

Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.

In 2024, thanks to its global technology assets, the Group managed close to €45 billion in business volume, primarily carried out via mobile applications, online platforms and cards.

Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index, DJSI World Index, and MSCI Europe.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
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