Job Description

Essential Job Functions:

• Is knowledgeable of all menu items – makes suggestions and answers questions.

• Provides quick and friendly service to all customers.

• Processes cash transactions by accepting money and making necessary change, while presenting a receipt to the customer.

• Cleans register and restaurant areas, including counter tops, sinks, display shelves, tables, storage areas and lounge areas at assigned station.

• Performs all side work and stocking / organizes of supplies at assigned station.

• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

• Foster safe work environment by following safety guidelines.

• Follow all policies and procedures.

• Complete any other task assigned by management.

• Works a reasonable amount of overtime when required.

• Serves prepared food and beverages to guests.

• Stocks and sells retail food items.

• Maintains cleanliness and orderliness of the front and back of the house areas.

• Demonstrates a pleasant and enthusiastic demeanor at all times.

• Must be able to get along with co-workers and work as a team.

• Ability to read, write, speak and understand English.

• Must be able to respond to visual and aural cues.

• Must present a well-groomed, professional appearance.

• Must be able to work a reasonable amount of overtime when required.

• Perform other duties as assigned.

• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.

• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.

Physical, Mental & Environmental Demands: 

• Must be able to work inside and maneuver throughout assigned station during entire shift.

• Must be able to lift up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets.

• Must be able to use hand motion when cleaning and wiping counters.

• Must possess the manual dexterity to complete required “side work”.

• Must be able to listen and respond to visual and aural cues.

• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

• Must be able to work variable hours/days including nights, weekends and holidays

Qualifications:

• Must have at least three months' previous money handling and cash register experience.

• Must possess excellent customer service and communication skills.

• Must be able to initiate and engage in conversation in a professional and friendly manner.

• Must be able to work independently with little supervision.

• Must be able to work any day of the week and any shift.

• Must be able to get along with co-workers and work as a team.

• Must present a well-groomed appearance.

• Must be able to read, write, speak and understand English.

• Ability to work in a noisy environment

• Previous experience working in a food service establishment preferred

• Excellent guest service and communication skills

• Ability to lift, carry and/or push objects weighing up to 50 lbs.

• High School Diploma or equivalent preferred

• Adheres to all regulatory, company and department policies and procedures.

• Must be 21 years of age or older.