Job Description

The Gate Attendant assists with daily preparations for pool opening, responsible for gate entry while pool is open and assists with daily closing procedures. Provides warm welcome to guests, processes guests for entry to pool, processes cabana sales and answers guest questions, all while providing outstanding service.

• Checks IDs of any persons who look under 40 and ensure only 21 years old and above are allowed to come in the pool.

• Check IDs for credit card transactions. Properly count cash and change for cash transactions.

• Ensure bracelets are given to guests once transactions are completed.

• Hand out towels to guests.

• Maintain cleanliness of the attendant's booth, pool area and cabanas.

• Pick up dirty towels at all times. Ensure you have plenty of clean towels available.

• Gets the keys and cabana request forms from Pool Supervisor's office.
• Unlocks front gate and towels booth and returns keys right away
• Checks towel bin and ensures clean towels are available. Rolls and stocks up clean towels in pool attendant’s cabana
• Opens all cabanas and wipes down cabana tables, TV refrigerator, and chairs.
• Checks that cabana TVs, TV remotes, and refrigerators are in working condition and checks for cabana damages.
• Sets up lounge umbrellas. Unfolds all lounge chairs. Straightens furniture around pool and in cabanas.
• Checks restroom cleanliness
• Checks the Pandora station room, makes sure the music system is operational, and then turns it on.
• Uses the power washer to clean drink stains on the pool cement around cabanas and pool areas
• Gets the assigned bracelet's color for today's' operation from the pool office or Supervisor
• Be knowledgeable of any cover charges, entry fees, and drink specials for the day
• Check the trash cans and make sure they are empty and with trash bags, and ready for use.
• Gets the bracelet and pool attendants plastic kit with forms, cash drop bags, etc. from the Supervisor
• Gets change fund from the Supervisor at least 30 minutes before opening and counts bank.

• Must be able to obtain Responsible Vendor Certification.
• Excellent communication and customer service skills
• Ability to handle a variety of guest personalities
• Ability to work a register
• Ability to work in a covered area outdoors
• Ability to communicate in English

ADDITIONAL REQUIREMENTS

• Must be able to work independently
• Must present a well-groomed appearance
• Must be able to lift and carry 10 pounds
• Must be able to bend, crouch, kneel, twist, and work at a desk/counter when performing functions of the job
• Responds to visual/aural cues
• Must be able to work outside in covered area for long periods of time
• Must be able to recognize and respond to individuals with questions
• Must be able to maneuver around pool area quickly to assist guests as needed