Job Description

Ready for an international career in tech without needing a technical background?

Take the next step in your career with an international consumer technology company in Sofia, Bulgaria. Help customers get the most out of their connected devices, solve everyday questions, and enjoy a smoother customer experience.

With paid training, relocation support and opportunities to develop your skills, this is a chance to gain valuable experience while discovering life in a new country.

Why Sofia?

Moving abroad can be a great way to grow professionally without stretching your budget.

Sofia offers affordable rent, restaurants, cafés, gyms and entertainment, alongside the convenience of a modern European capital. You'll also have Vitosha Mountain nearby, a growing international community and plenty of opportunities to explore Bulgaria and the rest of Europe.

Bulgaria's 10% flat income tax rate is another attractive feature for those considering a move abroad.

Your Role

As a Danish-speaking Customer Care Specialist, you'll help customers with product-related questions, order enquiries and delivery issues for a well-known consumer technology brand.

You'll combine customer service with practical problem-solving, helping people navigate their devices and get the most from their products.

Your responsibilities will include:

• Assisting customers with orders, deliveries and related enquiries.
• Helping customers understand product settings and resolve basic usage questions.
• Providing clear, friendly and professional support in Danish.
• Using internal systems and knowledge resources to find the right solutions.
• Following established procedures while maintaining high service standards.
• Working with colleagues to ensure a positive customer experience.

Working Hours

• Monday to Friday, 10:30-19:00.
• On-site position based in Sofia, Bulgaria.
• Enjoy a consistent weekday schedule, with evenings and weekends generally free.

No technical background? No problem.

You don't need previous experience in technical support. You'll receive fully paid training to learn about the products, systems and processes you'll use in your daily work.

A customer-focused attitude, clear communication and a willingness to learn are what matter most.

Requirements

What We're Looking For

• Fluent Danish and good English.
• Strong communication and problem-solving skills.
• A helpful, patient and customer-oriented attitude.
• Confidence using computers and digital tools.
• Willingness to learn about consumer technology and product settings.
• Reliability, adaptability and a collaborative mindset.

Benefits

What You'll Get

• €1,790 monthly salary.
• Relocation support to help you settle in Bulgaria.
• Fully paid training.
• Additional health insurance.
• Access to 50+ benefits and services to choose from.
• Career development and ongoing learning opportunities.
• An international, multicultural working environment.
• Valuable experience with an established global technology company.

Start Your Next Chapter in Sofia

Whether you're looking to gain international work experience, develop your customer service skills or simply try something new, this role offers a practical way to combine career growth with life abroad.

Enjoy a stable weekday schedule, build your experience in the technology sector and discover a city where your salary can go further.

Ready for a fresh start? Apply today!