Job Description

Ready for a new adventure abroad?

At Next Job Abroad, we're currently recruiting Danish-speaking Customer Assistance Coordinators on behalf of our client in sunny Torrevieja, Spain.

This is an exciting opportunity for someone who enjoys helping others, solving problems and working in a dynamic international environment.

You'll become part of a multicultural team supporting customers across the Nordic region while building valuable international work experience and enjoying life on the Spanish coast.

Whether you're looking for a long-term career move, an international experience or simply a fresh start abroad, this could be the perfect opportunity.

About the role

As a Customer Assistance Coordinator, you'll be the first point of contact for customers who require support in unexpected situations.

Your role is to guide, reassure and coordinate practical solutions while ensuring a smooth customer experience from start to finish.

No two days are the same, and you'll work closely with colleagues, external partners and internal departments to help customers quickly and efficiently.

Your responsibilities

• Handle incoming customer enquiries via phone and internal systems
• Coordinate practical solutions and support services
• Communicate with customers, partners and suppliers
• Manage multiple cases simultaneously
• Keep customers informed throughout the entire process
• Accurately document all cases and follow internal procedures
• Collaborate closely with colleagues across different teams and countries
• Deliver a high level of customer service in a fast-paced environment

Requirements

We believe you'll thrive in this role if you:

• Are fluent in Danish and have a good level of English
• Have previous customer service experience (preferred but not required)
• Are comfortable speaking on the phone and using several systems simultaneously
• Are solution-oriented and able to stay calm under pressure
• Have strong communication and organisational skills
• Enjoy helping people and creating positive customer experiences
• Work well both independently and as part of a team
• Are curious and eager to learn

Benefits

- A permanent full-time position

- The opportunity to live and work in Spain

- International work experience that will strengthen your CV

- Career growth opportunities within an international organisation

- Comprehensive onboarding and training

- A supportive and social work environment

- The chance to build an international network and meet people from all over Europe

Why Torrevieja?

Torrevieja has become increasingly popular among young international professionals thanks to its relaxed lifestyle, affordable cost of living and sunny climate.

Imagine finishing work and being just minutes away from beaches, cafés, restaurants and a vibrant international community. It's a destination where work and lifestyle truly go hand in hand.

About Next Job Abroad

At Next Job Abroad, we specialise in helping multilingual candidates build international careers across Europe. We partner with trusted international employers and connect talented people with exciting opportunities abroad.

Ready to start your next chapter in Spain? Apply today!