Job Description

Are you ready to take the next step in your career? If your answer is YES - Customer Experience sector!

As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will:

• Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
• Provide timely reply and accurate information on the client's request
• Assist customers through multiple channels, including phone, email, and chat
• Identify and assess customers’ needs to achieve satisfaction

Requirements

As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent.

Benefits

Our client Offers:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Assistance with relocation for candidates residing outside Bulgaria