Job Description

Next Job Abroad is thrilled to offer an exciting opportunity for a Danish Speaking Bank Customer Service Representative in the beautiful island of Malta! We are seeking individuals with a passion for customer service and a strong sales background. In this role, you'll assist customers with their banking inquiries while promoting our financial products effectively. Experience the charm of Malta while enhancing your career in a dynamic and supportive environment.

Responsibilities

• Manage customer inquiries regarding banking services and products in Danish and English.
• Utilize your sales expertise to assess customer needs and recommend fitting financial solutions.
• Assist clients with account openings, transactions, and general banking inquiries.
• Collaborate with the sales team to achieve and exceed company sales objectives.
• Handle customer complaints and provide timely solutions to ensure satisfaction.
• Accurately document all customer interactions and transactions in our database.
• Stay updated on banking products, services, and regulatory requirements.

Requirements

• Fluent in Danish and proficient in English; additional language skills are a plus.
• Previous experience in customer service, preferably in a banking or sales context, is mandatory.
• A proven track record in sales and a strong ability to meet targets.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Familiarity with banking software and customer relationship management systems is advantageous.
• Open to relocating to Malta and embracing a new cultural experience.

Benefits

• Career growth opportunities in a renowned global bank.

• International & diverse work environment.
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Yearly salary €25.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!