Job Description

Are you ready to be part of a world famous innovative company? We are looking for fluent Danish speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading brand!

Responsibilities

• Provide support on inquiries and complaints by phone, email, or chat
• Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
• Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
• Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

Requirements

• Native or near native Danish speaker
• B2-level English
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• Previous experience on customer sector will be considered positively

Benefits

• 16,800 euros gross/annum
• Monthly performance bonus
• Private Health Insurance
• Fit pass
• Indefinite duration package
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader