Indium

DA - Process Specialist

Indium  •  Hyderabad, IN (Onsite)  •  3 months ago
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Job Description


Job Title – Operations & Insights Analyst


Experience:
1–2 Years

Location:
Bangalore / Hyderabad


Role Overview


We are seeking an Operations & Insights Analyst who can bridge data and business operations. This role focuses on improving operational efficiency, generating actionable insights, and communicating findings through clear presentations. The ideal candidate is process-oriented, comfortable working with data, and skilled at collaborating with cross-functional stakeholders.


Key Responsibilities


• Analyze data to identify trends, inefficiencies, and improvement opportunities
• Support day-to-day operational reporting and track key metrics, SLAs, and performance indicators
• Use SQL (basic to intermediate) to extract data for reports, dashboards, and ad-hoc analysis
• Translate insights into clear, structured presentations for leadership and business teams
• Collaborate with operations, program, and business teams to understand processes and pain points
• Recommend and support process improvements using data-backed insights
• Ensure accuracy, consistency, and timeliness of operational reports
• Assist in documenting processes, workflows, and standard operating procedures (SOPs)


Required Skills & Experience


• 1–2 years of experience in operations, process analytics, business analysis, or a similar role
• Strong presentation and storytelling skills (PowerPoint / Google Slides)
• Excellent verbal and written communication skills
• Basic to intermediate SQL for data extraction and analysis
• Strong problem-solving and analytical thinking abilities
• Experience handling operational tasks, tracking metrics, and managing recurring deliverables
• Ability to work with multiple stakeholders and manage priorities effectively
• Exposure to process frameworks
Indium

About Indium

Indium is an AI-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology.  We specialize in custom solutions, ensuring every engagement is tailored to business needs with a relentless customer-first approach. Our expertise spans Generative AI, Product Engineering, Intelligent Automation, Data & AI, Quality Engineering, and Gaming, delivering high-impact solutions that drive real business impact.

 

With 5,000+ associates globally, we partner with Fortune 500, Global 2000, and leading technology firms across Financial Services, Healthcare, Manufacturing, Retail, and Technology - driving impact in North America, India, the UK, Singapore, Australia, and Japan to keep businesses ahead in an AI-first world.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Cupertino, California
Year Founded
Unknown
Website
indiumsoftware.com
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