Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.
When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.
From engineering and products to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.
This position is for a D365 Technical Architect supporting the Sales, Customer Service, Field Service and Project Services implementation.
· Focuses on one or more major feature sets within the broader D365 domain.
· Collaborates with Product Owners, Functional Architects and Development teams that work within the related Delivery teams.
· Primarily engages with the delivery teams on current development initiatives from a design and implementation perspective.
· Also contributes to efforts to strengthen the application development infrastructure
· Helps shape the technical strategy for the applications within the D365 domain.
Specific Responsibilities:
· Analyzes business needs and user requirements to design and implement application solutions using the D365/Xrm platform, Azure components, and other integration-related toolsets (SSIS, WebServices).
· Develop and maintain design artifacts representing the proposed technical solutions effectively.
· Stays up-to-date with the latest best practices and standards in the D365 and Azure platform.
· Work closely with delivery teams in an agile development environment, ensuring proper implementation and adoption of solutions.
· Drive testability (including automated testing, unit testing and user acceptance testing) and operational readiness in solution designs.
· Advocate for continuous improvement and adoption of best practices.
· Create designs that promote methods of configuration for agility and responsiveness.
· Conduct design and code reviews to maintain development quality.
· Ensure compliance with data security, licensing, and resource usage requirements.
· Assist business leaders with change management and user adoption in order to effectively use tools and systems
· Assist in planning for and adopting of Microsoft’s major and minor releases to maximize platform utilization.
· Summarize and communicate findings at an executive level
Qualifications:
· Required:
· 5-15 years of relevant work experience
· Minimum 3 years’ experience with MS Dynamics 365 or related platforms
· Strong ability to communicate design concepts effectively.
· Deep development experience within the D365 technology stack
· Experience in business analysis
· Ability to organize information, prioritze tasks and adapt to changing priorities
· Experience working with a highly customized application
· Preferred:
· Experience with Mobile App Development, CRM portals and Data Migration
· Experience with Azure components such as Function Apps, Service Bus and Logic Apps
· Experience with SQL and Stored Procedures
Education/Training:
· Bachelor’s degree or equivalent required
· Industry Standard Technical Certifications desired.
Knowledge, skills & abilities:

Xerox has been redefining the workplace experience for over a century.
As a services-led, software-enabled company, we power today’s hybrid workplace through advanced print, digital, and AI-driven technologies. In 2025, Xerox acquired Lexmark—expanding our global footprint, strengthening service capabilities, and equipping us to deliver an even broader portfolio of workplace technologies to our clients. Today, we continue our legacy of innovation to deliver client-centric, digitally driven solutions that meet the needs of a global, distributed workforce. Whether in offices, classrooms, or hospitals, we help our clients thrive in a constantly evolving business landscape.