Reporting to the Tech Strategy Director - Platform, the D365 Technology Project Manager plays a key role in delivering the Dynamics 365 Finance & Operations programme across Sysco Europe. This position is responsible for leading one or more functional delivery PODs, working alongside Product Owners, Solution Architects, engineering, testing and business teams, the Europe PMO and partner teams. Acting as a hands on delivery leader, the role brings structure, pace and clarity to complex ERP change, applying Agile and Scrum practice alongside waterfall or hybrid controls where programme governance requires it.
We are offering a hybrid working contract. This role will be based at an agreed location, with travel as necessary to support delivery and engagement across our European markets, so you must be comfortable and flexible with travel and commuting for project and team meetings.
The role typically manages delivery across two to three functional PODs, made up of functional, engineering, testing, business and partner resources, and may include the management of permanent and contracted resources. It owns delivery plans from requirements through build, test, readiness and deployment, managing scope, milestones, resources and change impacts throughout. Day to day, the position facilitates sprint planning, backlog refinement, stand-ups, sprint reviews, show and tells, retrospectives and Scrum of Scrums, and works with Product Owners to ensure user stories, acceptance criteria and sprint goals are clear, prioritised and ready for the team.
Robust management of risks, assumptions, issues and dependencies sits at the centre of the role, along with the early identification and practical resolution of anything blocking progress. The position is responsible for ensuring sprint outputs, milestones, decisions and escalations are transparent and evidence based, using Azure DevOps to track backlog, sprint progress, work items, dependencies and delivery metrics. Working across the Sysco Europe Platform Team, the Europe PMO, connected business application teams, European technology leadership and local market stakeholders, the role leads with clarity, pace and empathy, building trusted relationships with senior stakeholders and delivery partners across Europe.
The successful candidate will have experience delivering Dynamics 365 Finance & Operations or a comparable enterprise ERP programme, together with a proven track record of managing complex technology or ERP projects within a structured programme environment. They will bring practical experience leading Agile and Scrum teams, including facilitating ceremonies and managing sprint commitments, and a good understanding of the ERP delivery lifecycle covering requirements, configuration, integrations, data migration, testing, deployment readiness and hypercare. Confidence using Azure DevOps for backlog management, reporting and delivery tracking is essential, and experience of Microsoft Project or Jira is also useful. Awareness of finance, supply chain, warehouse, merchandising or operational business processes is advantageous. They will be a strong communicator, able to translate complex delivery topics for both business and technology audiences, influence without direct authority and challenge constructively. Project management certification such as PRINCE2, PMP or AgilePM is desirable, and Scrum Master or SAFe certification is advantageous, although practical delivery experience matters most.
What you'll receive:
At Sysco International everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Sysco International and we recognise that Sysco International can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 74,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.
