Job Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.

Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers.

Our teams find fast and efficient solutions for thousands of people on a daily basis – from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.

• Work closely with the IT team to ensure integration of eCommerce systems, applications, and technologies. Domain area: eCommerce
• Collaborate with cross-functional teams to gather business requirements and design efficient workflows and processes (e2e).
• Develop detailed documentation of end-to-end processes for eCommerce operations.
• Prepare customer specification documents for SAP ERP implementation and integration and align it with respective Process Owner.
• Analyze current processes and identify areas for improvement and optimization.
• Create and maintain process standards and guidelines.
• Provide training and support on new processes and systems.
• Organize and coordinate test phases from e2e process perspective
• Participate in project planning, risk management, and issue resolution environment.

Qualifications

• Bachelor's degree in Business Administration, Information Technology or related field.
• Minimum of 2 years of experience in eCommerce operations, process design, and documentation.
• Knowledge of SAP ERP systems and processes (focus on Order-To-Cash) and integration with eCommerce platforms.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple projects and priorities in a fast-paced.
• Attention to detail and accuracy in documentation and design.
• Experience in project management and change management methodologies is preferred.

Additional Information

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.

Success stories don´t just happen. They are made...

Make it happen! We are looking forward to your application!