Job Description

Mercier Consultancy is proud to offer an exciting opportunity for a Czech-Speaking Consultant to join our SaaS & Cloud Computing Department, based in Greece. In this pivotal role, you will provide critical support and guidance to our Czech-speaking clients as they explore and utilize our Software as a Service (SaaS) and cloud computing solutions. Your expertise will enable clients to fully understand our offerings and maximize the advantages of our technology.

Your responsibilities will include conducting training sessions, addressing client inquiries, and troubleshooting any technical challenges that arise. Your commitment to client satisfaction will be key in building strong relationships and ensuring the successful implementation of our services.

Responsibilities

• Assist Czech-speaking clients with inquiries related to SaaS and cloud computing products
• Conduct personalized product demonstrations and training sessions tailored to client needs
• Troubleshoot technical issues and provide effective solutions in a timely manner
• Document client interactions accurately and maintain logs of support requests
• Collaborate with internal teams to share client feedback and enhance service delivery
• Stay informed about the latest industry trends and updates in SaaS and cloud technologies

Requirements

• Fluency in Czech and English, both written and verbal, is required.
• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Basic understanding of SaaS and cloud computing concepts is preferred
• Excellent problem-solving and analytical skills
• A proactive and self-motivated approach to work with the ability to operate independently or as part of a team
• Prior experience in customer support or consulting is preferred but not required
• A passion for technology and eagerness to learn about cloud solutions is essential
• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...