Job Description

Who We Are

CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location: Thorold, ON

Status: Full-Time Permanent, On-Site (with ad-hoc flexibility)

This posting is to fill an existing vacancy.

About the Role

We are seeking a proactive and detail-oriented Cybersecurity Specialist to support the development, implementation, and maintenance of the organization’s cybersecurity and governance practices. Reporting to the VP, Enterprise Solutions, this role ensures the protection of our digital infrastructure and the integrity of our data through robust security measures and compliance with established standards.

The Cybersecurity Specialist will monitor, analyze, and strengthen the organization’s overall security posture, ensuring system reliability, data protection, and alignment with PCI-DSS and NIST CSF 2.0 frameworks. The ideal candidate combines technical expertise with a collaborative approach to problem-solving, supporting both security operations and continuous improvement initiatives.

The expected hourly or salary range for this role is $85,000-$100,000. Placement within this range will be determined based on the successful candidate’s qualifications, skills, and experience.

Key Responsibilities

Cybersecurity Operations

• Implement and maintain cybersecurity systems, tools, and technologies that safeguard the organization’s network and data.
• Monitor and evaluate security alerts, firewall activity, and network traffic to identify and address potential risks.
• Conduct regular vulnerability assessments and security testing to ensure the effectiveness of existing measures.
• Assist in the detection, analysis, and response to security incidents, including root cause analysis and corrective actions.

Governance and Compliance

• Develop and apply technical methodologies that support functional security procedures and governance frameworks.
• Ensure that all new projects and systems comply with PCI-DSS and NIST CSF 2.0 standards.
• Maintain documentation including security protocols, procedures, and reports to support compliance and audit readiness.

Collaboration and Awareness

• Partner with IT and departmental teams to align security measures with operational needs and business objectives.
• Support employee awareness initiatives to promote cybersecurity best practices and data protection.

Qualifications and Skills

• Strong technical knowledge of network and system security principles, including firewalls, intrusion detection, and risk management.
• Excellent analytical and troubleshooting abilities with a proactive approach to identifying and mitigating security risks.
• Strong understanding of compliance frameworks, including PCI-DSS and NIST CSF 2.0.
• Effective communication and interpersonal skills with the ability to collaborate across multiple teams.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and commitment to maintaining data integrity and system reliability.

Education and Experience

• Post-secondary education in Computer Science, Information Technology, Cybersecurity, or a related field (preferably with a specialization in security).
• Two to three years of experience in information security, network security, or a related technical field.
• CompTIA Security+, CompTIA CySA+, or CISSP certification preferred.
• Familiarity with computer network defense (CND) tools and common security frameworks considered an asset.

What’s In It For You

• 100% employer-paid premiums for health, dental, vision, life, and travel insurance
• Virtual healthcare and nurse navigation support
• Defined Contribution Registered Pension Plan
• Growth, training, and development opportunities
• Give Where You Live program (community volunteer program)
• Green and Wellness Reimbursement Program
• Paid personal and vacation hours

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team:

1. Pre-screening call
2. In-person interview
3. Background and references
4. Offer

CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.