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Role location: Hybrid (three days in-office, two days virtual)
Shift : Midshift
About the Team
The team is responsible for managing access to Windows systems across production and non-production environments.
We support user account management, service account lifecycle management, privileged access, and access governance.
Our team administers and supports technologies such as Windows Access Management, Windows Access Control and StrongDM controls.
We work closely with global cybersecurity, infrastructure, application support, and audit teams.
The role will collaborate primarily with the offshore Manila-based team while supporting stakeholders across multiple regions.
About the Role
Join the Authorization Services - Windows (ASW) team and support enterprise cybersecurity initiatives focused on Identity and Access Management (IAM) and Privileged Access Management (PAM).
Support the administration and governance of Windows access across a large global enterprise environment.
Help drive the migration and adoption of modern access management solutions, including Windows and StrongDM.
Partner with cybersecurity, infrastructure, application, and support teams to ensure secure and compliant access to critical systems.
Contribute to audit, compliance, and security control activities while delivering excellent customer support.
What You Will Be Doing
Provision, modify, and decommission user and service accounts on Windows platforms.
Review, process, and fulfill access requests in accordance with security policies and established SLAs.
Administer and support Windows and StrongDM identity and access management solutions.
Investigate and resolve access-related incidents, user issues, and authentication problems.
Perform access reviews, compliance validations, and audit support activities.
Develop and maintain operational procedures, standards, and technical documentation.
Identify opportunities for process improvement and automation through scripting and tooling.
What You Will Need
Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field, or equivalent work experience.
3-5 years of experience in Cybersecurity, Identity & Access Management, Privileged Access Management, or Windows administration.
Working knowledge of Windows operating systems, file sharesand account management concepts.
Experience working with ticketing systems such as ServiceNow.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent communication skills and the ability to work effectively with global teams.
Ability to manage multiple priorities in a fast-paced operational environment.
Added Bonus
Scripting in PowerShell, SQL and/or C++
What we offer you :
At FIS, you can learn, grow and make an impact in your career. Our benefits include:
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Unlocking financial technology. Bringing the world’s money into harmony.
At FIS, we advance the way the world pays, banks, and invests. With decades of expertise, we provide financial technology solutions to financial institutions, businesses, and developers. Headquartered in Jacksonville, Florida, we’re a proud member of the Fortune 500® and the Standard & Poor’s 500® Index. Let's innovate together.
