Job Description

This position will be fully remote and can be hired anywhere in the continental U.S.

The Governance Analyst is responsible for representing Cyber Security governance interests within project delivery teams, capturing individual client requirements and working with Optiv technical and client engagement teams to produce clear, accurate documentation to meet all requirements.

The Governance Analyst will have senior technical writing expertise and an eye for detail to document processes within governance frameworks. Possess the ability to maintain proper methodology for purposes of consistency and efficiency.

This is an Operational Governance role working with technical and non-technical teams, requiring an ability to advise from a Governance perspective as well as create and present documentation for client stakeholders.

How you’ll make an impact

Governance Operations & Coordination

• Support AFC governance processes, standards, operational activities, onboarding, service transitions, and readiness initiatives.
• Coordinate governance meetings, working sessions, action items, follow-ups, dependencies, deliverables, and decision records.
• Maintain governance calendars, task lists, initiative documentation, and assigned-action tracking to support timely completion.

Stakeholder Support & Requirements Documentation

• Partner with stakeholders to gather business, technical, content, access, workflow, and operational requirements.
• Document needs, current-state challenges, process steps, dependencies, decisions, outcomes, and implementation notes.
• Translate and validate requirements into user stories, process maps, forms, workflows, templates, and platform updates.

Tool & Platform Support

• Provide administrative, content, and user support for AFC platforms including SharePoint, Jira, Smartsheet, Forms, Teams, Power Automate, and Microsoft 365.
• Maintain sites, lists, libraries, pages, forms, boards, trackers, templates, permissions, and team resources according to procedures.
• Support workflow configuration, testing, troubleshooting, maintenance, content cleanup, and platform adoption.

Documentation & Knowledge Management

• Draft, edit, format, and maintain governance standards, procedures, playbooks, job aids, process maps, knowledge articles, presentations, and communications.
• Translate cybersecurity, technical, and operational information into clear, concise, actionable documentation using approved templates and terminology.
• Manage document libraries, metadata, ownership, review dates, version history, publication status, reviews, feedback incorporation, and final publishing.

Cybersecurity Program & Operational Support

• Build working knowledge of managed cybersecurity programs, service delivery models, AFC terminology, security platforms, and operational workflows.
• Apply cybersecurity context across documentation, requirements, workflows, stakeholder communications, and discussions involving threat operations or technical dependencies.

Process Improvement & Workflow Execution

• Document current- and future-state processes, identify gaps, manual steps, duplication, standardization opportunities, and automation candidates.
• Support development, testing, stakeholder feedback, implementation, and adoption of approved forms, workflows, templates, and process improvements.

Cross-Functional Collaboration

• Collaborate with Program Management, Engineering, Threat Management, Advisory, and Governance stakeholders to support shared objectives.
• Promote clear communications and consistent use of governance tools, documentation, and processes across AFC teams.

What we’re looking for

Key Competencies

• Governance operations, stakeholder coordination, organization, attention to detail, task management, problem solving, and collaboration.
• Cybersecurity terminology literacy and ability to communicate effectively with technical and nontechnical stakeholders.
• Advanced Microsoft 365 proficiency with strong technical writing, editing, formatting, and presentation-development skills.

Preferred Knowledge Areas

• Cybersecurity operations, managed security services, SOC terminology, and service delivery models
• Security platform operations, threat monitoring, detection, and incident workflows
• Microsoft 365, SharePoint, Jira, Smartsheet, Forms, Teams, and Power Automate
• Business requirements, technical documentation, knowledge management, and workflow design

Preferred Qualifications

• Experience supporting governance, cybersecurity, program management, knowledge management, or related business functions.
• Experience gathering stakeholder input and converting it into structured requirements, documentation, or platform updates.
• Experience supporting SharePoint, Jira, Smartsheet, Forms, or similar platforms while managing multiple assignments with limited supervision.

Success Measures

• Timely completion of governance coordination, follow-ups, assigned actions, and stakeholder communications.
• Clear, organized documentation of requirements, decisions, workflows, repositories, forms, and operational content.
• Consistent collaboration with AFC stakeholders using sound cybersecurity and operational context.

#LI-TW1

#LI-Remote

Salary Range Description

$82,700.00 - $110,200.00 Annual

The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.