Job Description

Cyber Senior Security Engineer A

Blackbaud India – Cyber Security, Countermeasures

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software provider exclusively dedicated to powering social impact, expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. 

Our culture is defined by remote-first flexibility, so you can grow and lead from anywhere, with close connection to leadership. We invest in innovation and education to fuel new ways forward, while always seeking out opportunities to give back. Every day, we aim higher, expanding what’s possible for those who change the world. 

Blackbaud’s Cyber Security Countermeasures team is seeking a highly skilled and motivated Senior Security Engineer to join our dynamic global organization. In this critical Tier 1 support role, you will help safeguard Blackbaud’s systems, data, and users, supporting a global workforce by managing, maintaining, and enhancing our security tools and policies.

Key Responsibilities

• Serve as the primary responder for Tier 1 cyber security support, including triaging, troubleshooting, and resolving security incidents and trouble tickets.
• Manage and maintain policy and configuration settings for a wide range of cyber security tools.
• Oversee and execute patch and configuration management processes across all relevant systems and platforms.
• Develop and maintain documentation for configurations, processes, and incident responses.
• Actively collaborate with global teams and stakeholders to ensure consistent security posture across the organization.
• Continuously learn and support all four core domain areas and their associated tools.
• Candidates must have deep expertise in at least one of the following cyber security domains and a willingness to learn and support the others:
  • Application Protection
  • Endpoint Protection
  • Perimeter Protection
  • Network Protection

Key Technologies & Tools

Experience with the following tools and platforms is highly desirable:

• CyberArk
• zScaler
• CrowdStrike
• CISCO Firepower
• Algosec
• BeyondTrust
• Valimail
• DMARC and email security solutions
• Microsoft Defender Suite
• AWS and Azure deployments

Required Qualifications

• Bachelor’s degree in Computer Science, Information Security, or a related field, or equivalent work experience.
• 5+ years of experience in cyber security engineering or related field.
• Must be able to work 8:00 AM – 5:00 PM US Eastern Time Zone.
• Demonstrated expertise in at least one of the four key domains (Appl ication, Endpoint, Perimeter, or Network Protection).
• Hands-on experience with at least one of the listed tools; ability and willingness to learn others.
• Strong analytical and problem-solving skills with a proactive and detail-oriented approach.
• Excellent communication and collaboration skills; experience working as part of a global team is a plus.
• Experience with incident response, configuration management, and change management processes.
• Relevant certifications (e.g., CISSP, CEH, CISM, or vendor-specific certifications) are a plus.
• Possesses effective communication and collaboration skills
• Experience working in matrix teams and solo projects/efforts
• Ability to handle multiple priorities and high stress situation
• Ability to deliver work that meets all minimum standards of security, quality and operability.

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.