Job Description

THE AGENCY

Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.

The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbes for 10 consecutive years, CAA represents more than 3,000 of the world’s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search.

Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally. For more information, please visit www.caa.com

Reporting to the CAA Deputy CISO this is a hands-on security leadership position working within the Information Risk Management (IRM) group and delivering solutions to the company at large. The core focus of this position is to develop and deliver the strategies, plans and execution support for the Information Security Training and Awareness Program. This role will develop and deliver awareness and training materials through various means including in-person, online learning, newsletters, and email. This person will work closely with functional tech and business leads to align awareness deliverables to the highest risk activities and behaviors. The successful candidate will ensure the information security awareness program communicates security policies and requirements in a manner that is clear, action-oriented, and measurable.

We are looking for candidates who are self-driven and possess a mastery of security awareness and have a passion for data protection, personal information security and communications. Broad cybersecurity experience, and ability to correlate and convert technical signals into security awareness opportunities is desired. In a highly end-user centric environment, candidate must identify relevant awareness communications and distribute them promptly.

The candidate will play a key role in our teams’ efforts to build and support a defensible environment where we are able to detect, contain and respond quickly to data security threats and compromise in ways that serve to enable the business needs of a highly collaborative organisation. The environment is fast-paced and commonly on the leading edge of technology, including early adoption of various cloud services along with the challenges of integrating those services into our security practices.

Responsibilities include but not limited to:

• Lead an information security awareness program that effectively engages employees resulting in measurable improvements in behavior

• Partner with key teams such as Service Desk, HR Learning, privacy and compliance, to develop training to support the security awareness and data protection efforts

• Proactive identification of current security events, determine applicability to CAA, and develop appropriate communications

• In collaboration with other IRM team members, create and distribute training or awareness communication for IRM programs

• Effective communication of CAA Policies and Standards to the Tech team and broader Agency and cross functional stakeholders

• Develop and implement real-time awareness capabilities triggered at the point of risky behaviors identified in incident response or other technology workflows

• In coordination with CAA Tech functional owners and the user community, provide solutions to reduce risk of sensitive information workflows and developing risk mitigations and training plans

• Plan and administer information security and privacy training through online learning management systems and in person methods.

• Prepare and deliver targeted awareness campaigns (cybersecurity month, phishing simulations, security newsletter)

• Develop and maintain metrics measuring the results of individual campaigns and overall program effectiveness

• Play an active role in CAA’s security incident response efforts, working to identify and mitigate information security threats

QUALIFICATIONS/REQUIREMENTS

• At least 8 years of Information Security experience with a Bachelor’s Degree

• At least 3 years experience in a Security Awareness function

• Experience in a leadership or managerial position is required

• Marketing or Communications experience a plus

• Ability to communicate complex messages in a clear and concise manner with stakeholders at all levels

• Excellent organisational skills and ability to communicate with internal/external entities and executives

• Effective leadership skills with demonstrated ability to coordinate people and teams to project/activity completion

• Ability to work in team environment sharing responsibilities

• Ability to work in a flexible environment where requirements and procedures continuously evolve

• Experience with contractual and regulatory standards such as PCI, GDPR

• Certification in information security (CISSP, CISM, GIAC, or equivalent) preferred

• A capable professional writer, able to research and prepare high quality, clearly written awareness, and training materials

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.