Job Description

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Cyber Security Analyst

Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture.

We're not just hiring — we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move.

Contract: Permanent

Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Salary: London from £44,516 - £50,000 dependent on experience. Other locations from £39,585 – 45,000 dependent on experience

Location: London/ Coventry/ Manchester

Reporting to: Cyber Security Operations Manager

By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.

About Us:

The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.

What You’ll Do:

In this role, you will be responsible for the continual management and improvement of our security monitoring, detection, and response capabilities, protecting our employees, assets, and data, and responding to events that could adversely affect the organisation’s reputation or day-to-day operations.

To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:

Minimum Criteria –

• Awareness of cyber security frameworks and standards such as NIST, MITRE ATT&CK, and ISO27001

• Demonstrable experience working within an Information Security or Cyber Security function, ideally in an operational or SOC‑aligned analyst role

• Experience working with, or alongside, a Managed Security Service Provider (MSSP), including reviewing alerts and driving service improvements

• Hands‑on experience with SIEM platforms, particularly Microsoft Sentinel

• Demonstrable experience refining, tuning, or creating detection rules and analytics, including use of KQL or equivalent query languages

• Experience triaging security alerts, distinguishing false positives from genuine threats, and improving detection quality over time

• Experience performing end‑to‑end security investigations (including sensitive incidents such as brand impersonation or fraud attempts) and identifying root causes using effective analytical techniques

• Experience with phishing simulation tools and security awareness outcomes

What you’ll bring

• Strong communication skills, with the ability to translate technical findings into clear, actionable insights for non‑technical stakeholders

• The ability to prioritise work effectively in a fast‑paced operational environment, taking ownership of outcomes and continuous improvement

• Awareness and understanding of cyber security frameworks and standards such as NIST and ISO27001

Why You'll Love Working With Us:

We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values

• Flexibility Work your way — remote, hybrid, or in-office

• Wellbeing [Health plan, gym memberships, mental health support]

• Growth We invest in your future with [courses, mentorship, promotions]

• Culture Diverse. Inclusive. Collaborative. Fun.

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement, with the option to buy extra or sell days

• Generous pension

• Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave

• Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few

• Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others

• Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only

Let’s Make This Easy.

Upload your up-to-date CV as part of your application.

Applications need to be submitted by Friday 12th June at midnight.

Successful candidates will need to complete an online assessment or/and a MS Teams call as the first stage assessment.

Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

The Financial Ombudsman is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more

https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion

Don’t miss out be part of the journey and take advantage of this opportunity.

Authenticity of applications

We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.