Boardroom Appointments - Global Human and Talent Capital

CX Measurement Specialist: VOP & VOE

Boardroom Appointments - Global Human and Talent Capital  •  Johannesburg, ZA (Onsite)  •  2 months ago
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Job Description

Minimum requirements:

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
  • Post Graduate Diploma: Marketing Management (preferred)
  • 5 years' experience in a research environment 

Technical / Professional Knowledge:

  • Business terms and definitions
  • Cluster specific operations
  • Communication Strategies
  • Governance, Risk and Controls
  • Principles of financial management
  • Principles of project management
  • Research methodology
  • Decision-making process
  • Data and Business analysis
  • Competitive Intelligence 

Responsibilities:

  • Build and maintain effective working relationships with internal and external stakeholders by providing expert knowledge and engaging with stakeholders.
  • Maintain constructive stakeholder relationships by effectively providing progress feedback on projects and recommending appropriate resolutions where required.
  • Respond effectively to the business by providing strategic consulting and advisory services for research and insights-based projects
  • Contribute to a culture conducive to the achievement of transformation goals by participating in company culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to the company.
  • Deliver value adding recommendations / insights within turnaround times by effective collaboration with stakeholders, applying best practice market research and intelligence techniques.
  • Develop; manage and deliver primary research projects by applying overall research and project management principles and leveraging vendor relationships.
  • Monitor market activity by researching and reviewing primary and secondary research sources.
  • Make informed recommendations by analyzing, interpreting and synthesizing results of primary and secondary research.
  • Adhere policies and procedures by operating within the specified parameters.
  • Monitor competitor activity by gathering and analyzing competitor data.
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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