About the job

This role partners with local and global engineering teams to drive data-driven decision-making,optimizeengineering operations, and enhance business performance. The position leads portfolio governance, analytics strategy, and continuous improvement efforts across residential engineering platforms.

Key Responsibilities

Portfolio & Program Management

• Lead and track engineering productivity across residential platforms

• Coordinate and manage strategic project portfolios

• Align projects with business priorities, budgets, and waterline decisions in partnership with Finance

• Ensureaccuraterepresentation of parent/child project relationships within planning systems

• Own governance of Planisware ecosystem (project structures, financials, resource tracking, reporting)

Data Analytics & Insights

• Lead data analysis initiatives using advanced statistical and analytical methods

• Design experiments, develop models, andvalidatehypotheses

• Identifytrends, risks, and opportunities using data-driven insights

• Develop algorithms or analytical approaches to uncover patterns and optimize processes

• Communicate findings clearly to stakeholders across engineering and business functions

KPIs & Process Excellence

• Define, track, and report Residential Engineering KPIs aligned to strategic goals

• Identifyand mature key processes to improve efficiency and performance

• Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies

• Conduct turnback and escape analysis toidentifyroot causes and implement corrective actions

Cross-Functional Collaboration

• Serve as liaison between:

• Residential Engineering

• CSA Engineering Ops

• CX and WHQ Engineering Ops

• Partner with business stakeholders to define analytics needs and expected outcomes

• Collaborate with analysts and SMEs to deliver actionable business solutions

Additional Responsibilities

• Support evolving organizational needs and strategic initiatives

• Drive adoption of data tools, governance, and best practices

Minimum Qualifications

• Bachelor’s degreerequiredwith7+ yearsin technicalenvironments
  OR

• Advanced degree with 5+ yearstechnicalenvironments

Preferred Qualifications

• Strong experience in:

• Data analytics, modeling, and statistical methods

• Engineering or technical environments

• Portfolio/project management tools (Planisware strongly preferred)

• Knowledge of Carrier systems, processes, or organization

• Experience with continuous improvement methodologies (Lean/Six Sigma)

• Strong communicationand stakeholder management skills