The CWRU Community Pantry Shift Supervisor is a student leadership position within the Dean of Students Office. This role supports the daily operations of the CWRU Community Pantry by overseeing pantry operations during assigned shifts, providing leadership to student employees, ensuring a welcoming environment for all visitors, and helping maintain an organized, safe, and efficient pantry.
The Shift Supervisor serves as a role model for student employees and helps ensure exceptional customer service while maintaining the pantry's standards for organization, food safety, and professionalism.
The CWRU Community Pantry provides free food, hygiene products, and household essentials to all students, faculty, staff, and community members. As part of the Dean of Students Office, the pantry contributes to a campus-wide community of care by reducing barriers to student success and promoting basic needs support.
Responsibilities
Direct and assist during stocking of shelves
Lead sorting donations
Unload boxes after a pick-up or delivery and guide organization
Help with food pick-ups when needed
Provide positive customer service to everyone who visits
Assist with social media development
Promote awareness of food insecurity on campus
Participate in and contribute to team meetings
Lead student workers in keeping the pantry clean and organized
Supervise PantryTrak check-ins and maintain the pantry’s line
Table at events to advertise the CWRU Community Pantry and the Dean of Students Office
Complete temperature logs each shift
Inspect food for quality assurance
Complete inventory sheet and check for expiration dates
Maintain privacy of all who use the pantry
Check that after shift logs are completed by all student workers
Hours
Day and evening shifts available
Shifts are 6 hours per week
Expectations
Attend all assigned tabling/marketing events
Come to work with a positive attitude
Notify the supervisor when a scheduled shift cannot be covered
Complete all tasks assigned in a timely manner
Arrive on time for scheduled shifts
Treat everyone with respect and be polite to all
Discrimination will not be tolerated
Compensation
$15.40hr (Federal Work-Study Students only)
Minimum Skills
Federal work-study student
Working knowledge of Google Sheets
Working knowledge of social media and platforms to create flyers and other media
Creative and independent thinking
Organizational capabilities
Reliable and dependable
Team player and leadership ability
Ability to work with diverse populations with kindness and empathy
Strong written and oral communication
High level of customer service
Ability to lift 20 pounds or more
A passion for combating food insecurity
Must be enrolled as a student at least half-time
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodation Statement:
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity by phone at 216.368.3066 or by email at equity@case.edu Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
