Job Description

Key Responsibilities/ Challenges:

• Manage customs and compliance processes to ensure timely and cost-effective international shipments
• Execute custom brokerage activities such as maintaining shipment records and preparing customs documents, e.g., B/L, declarations, and clearance paperwork
• Accurately classify goods and calculate duties, tariffs, taxes, weights, and volumes
• Coordinate permits, licenses, and certificates required for customs clearance
• Manage filing of customs entries and enter the shipment details into E-paperless program submit to Customs Office.
• Handle daily customs declarations, post-clearance updates, and document archiving
• Able to identify facts and resolve customs-related issues and recommend solutions for external and internal.
• Coordinate with overseas offices, customs authorities, and shipping agents to confirm requirements, costs, and timelines
• Advise customers on customs regulations and trade compliance, including restricted or sanctioned destinations
• Develop a network of contacts to build up relationships and strengthen the DGF product and market knowledge
• To be control tower to cooperate with CS, customer, shipping and freight forwarder to complete customs declaration & clearance

Selection Criteria:

• Bachelor’s degree in business management, Logistics or a related field.
• Holding a Customs Broker License is an advantage
• Experience with CargoWise (CW1) is an advantage.
• At least 2-3 years’ experience in Freight or Logistics.
• Understanding of customs clearance processes, with the ability to interpret regulations and provide practical guidance to ensure compliant and efficient shipments.
• Effective communication skill of spoken and written in English
• Have computer skill; MS Office, Outlook