Job Description

Job ID: 7118 | Work Model: Full-Time | Contract Type: Permanent | Job Category: Customs clearance

Role: Customs Declarant – Imports

Contract: Permanent

Hours: Monday – Friday 1200-2100

Location: Northampton

Why Join DACHSER?

At DACHSER, we’re a global family powering over 83 million shipments every year—from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods—we keep the world connected.

What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.

Purpose Of the Role:

To manage and execute all customs‑related activities within the branch, ensuring that import and export shipments comply with national and international customs regulations. This role supports smooth cargo movement by preparing accurate documentation, coordinating with customs authorities, and providing guidance to internal teams and customers on customs procedures and requirements.

Key Responsibilities

• Provide support for import and export customs clearance, including document verification and coordination with branch offices.
• Prepare all required customs documentation, such as export papers, and maintain clear communication with customers throughout the process.
• Serve as a primary point of contact for customs authorities and customers regarding customs‑related inquiries.
• Ensure all activities comply with applicable customs laws, regulations, and internal guidelines.
• Review and validate export documents submitted by our customers to guarantee accuracy and compliance.

The ideal will candidate will have

• Excellent communication skills – with the ability to communicate verbally and in writing
• Ability to listen to others and understand the situation from their perspective
• Excellent problem solving and analysis skills
• Ability to deal with problems efficiently and professionally
• Mathematical and computer literacy
• Attention to detail and high levels of accuracy
• A high customer service orientation with a passion for delivering quality
• Highly adaptable

Benefits That Support You

At DACHSER, we believe in taking care of our people — inside and outside of work. Here’s what you can enjoy as part of our team:

• Free Car Parking — hassle-free parking every day, so your commute is stress-free.
• 25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
• Life Assurance — Death in Service benefit to provide peace of mind for you and your loved ones.
• Employee Assistance Programme — confidential support to help you manage any personal challenges affecting your wellbeing and work.
• Employee Discounts — from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
• Pension Plan — a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.
• Health Perks — free eye tests and money-off vouchers to keep you feeling your best.
• Internal Referral Fees — know someone perfect for the team? Earn rewards by referring great talent.
• Long Service Awards — we celebrate and reward your loyalty and commitment over time.

Join Our Inclusive Family

At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can’t wait to meet you.