DHL

Customs Customer Contact Agent

DHL  •  €16k/yr  •  Spáta, GR (Onsite)  •  2 hours ago
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Job Description

Would you like to become part of the world’s most international company?

A company that pioneered cross border express delivery since 1969 and is now active in more than 220 countries and territories worldwide.

Join our team and discover how an international network that is focused on service, quality, and sustainability, can connect people, and improve lives through the power of global trade. And not just for our customers but for every member of our team too.

Job Description

Support administration of import processes and activities to provide preparation and clearance of documentation through the relevant authorities and guide customers on relevant customs regulations in line with business strategy and objectives.

Key Responsibilities

  • Communicate with customers to provide guidance on customs regulations
  • Support & update import operations and documentation processes
  • Conduct pre-alert screenings of paperwork
  • Perform data entry and maintain accurate records in systems
  • Ensure compliance with regulations and quality standards
  • Assist with reporting and resolve routine operational issues
  • Apply best practices and perform quality checks to ensure accuracy and timeliness

Requirements

  • Vocational / Technical education or relevant certification
  • Excellent command of English Language (written and spoken)
  • Experience with MS Office and computer systems
  • Strong attention to detail and organizational skills
  • Basic knowledge of customs processes (preferred)
  • Good communication and teamwork skills

What We Offer

✔ Competitive monthly gross salary - 1300 EUR

✔ Food vouchers

✔ Private life & health insurance for employees and their families

✔ Annual health check-up & eye examination

✔ Retirement/pension plan

✔ Performance-based bonus

✔ Additional paid leave days

✔ Comprehensive wellness program (nutrition, psychological support, etc.)

✔ Continuous training and development opportunities

Ready to make your mark at DHL Express Greece?

Join a team that values innovation, teamwork, and deliver smiles across the globe.

Start your journey with us today - where your passion meets endless possibilities!

We are committed to equal opportunity and reject any forms of discrimination.

The basis for employee selection at DHL Group is qualification, performance, skills and experience.

DHL

About DHL

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management.

With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".

DHL is part of DHL Group.

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https://group.dhl.com/en/data-protection.html

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Bonn, DE
Year Founded
Unknown
Website
dhl.com
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