Job Description

A well-established international logistics and supply chain organization in East El Paso is seeking an experienced Customs Compliance & Warehouse Manager to oversee customs compliance operations, Foreign Trade Zone (FTZ) activities, and warehouse-related customs processes.

RESPONSIBILITIES AND DUTIES:

• Lead and manage the Customs Compliance Department, providing guidance, training, and oversight to ensure departmental goals and compliance requirements are achieved.
• Customs Compliance Warehouse Manager will Oversee daily Foreign Trade Zone (FTZ) operations and ensure compliance with all applicable regulations and procedures.
• Manage customs compliance activities related to imports, exports, in-bond shipments, and other customs programs.
• Serve as the primary point of contact with U.S. Customs and Border Protection (CBP) and other regulatory agencies.
• Develop and maintain strong working relationships with CBP officers, supervisory inspectors, Port Directors, and other government officials.
• Collaborate with customs brokers, freight forwarders, transportation providers, and customers to ensure efficient movement and clearance of freight.
• Monitor customs processes to ensure timely clearance of shipments and compliance with all regulatory requirements.
• Identify compliance risks and implement corrective actions to minimize penalties, delays, and operational disruptions.
• Ensure accurate and timely data entry and recordkeeping within company operating systems.
• Develop, train, and mentor customs compliance personnel to promote operational excellence and professional growth.
• Maintain compliance with company policies, safety standards, and government regulations.
• Analyze operational performance and implement process improvements to increase efficiency and customer satisfaction.
• Provide exceptional customer service by proactively addressing client concerns and resolving operational issues.
• Support continuous improvement initiatives and strategic growth objectives.

REQUIREMENTS AND QUALIFICATIONS:

• Must have Minimum of five (5) years of experience in supply chain management, international trade, logistics, customs compliance, or Foreign Trade Zone (FTZ) operations.
• Minimum of five (5) years of leadership, supervisory, or management experience with excellent leadership, coaching and employee development skills.
• Must have Strong knowledge of U.S. Customs and Border Protection (CBP) regulations, customs clearance procedures, and international trade compliance.
• Experience managing customs operations, in-bond shipments, and FTZ compliance activities.
• Bilingual in English and Spanish (required).
• Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Must have Excellent verbal and written communication skills and strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to build and maintain professional relationships with customers, government agencies, brokers, carriers, and other stakeholders.
• Bachelor's degree in Supply Chain Management, Logistics, International Business, or a related field is preferred.
• Experience working within a high-volume international logistics, warehousing, distribution, or cross-border transportation environment.
• Familiarity with Foreign Trade Zone administration and customs automation systems.
• Experience working with regulatory audits and compliance reviews.
• Applicants may be subject to a background check.*
• A pre-employment drug screening may be required as a condition of employment.

*A conviction does not automatically disqualify you from employment. We will consider factors such as your age at the time, the timing and nature of the offense, its seriousness, and any rehabilitation efforts when determining your suitability for the role.

Sparrow Company Executive Search & Staffing is an Equal Opportunity Employer.