Job Description

Company Profile
With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose
The Customs Compliance Specialist is responsible for the oversight and execution of customs and international trade compliance activities to ensure adherence to all applicable import and export regulations. This role serves as a subject matter expert on U.S. Customs compliance, tariff classification, trade agreements, customs valuation, and regulatory requirements.

Position Type
Full Time, Exempt

Location
JCB North America, 13210 Palo Alto Road, San Antonio, TX 78224

Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Application Process
Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on September 11, 2026.

Major Tasks, Responsibilities & Key Accountabilities
• Ensure compliance with U.S. Customs and Border Protection (CBP) regulations and other applicable government agency requirements.
• Manage and maintain Harmonized Tariff Schedule (HTS) classifications and country-of-origin determinations.
• Support customs valuation processes and ensure accurate declaration of imported merchandise.
• Administer and maintain compliance with USMCA and other applicable Free Trade Agreements.
• Coordinate with customs brokers, freight forwarders, suppliers, and internal stakeholders.
• Conduct periodic internal audits of customs documentation and declarations.
• Monitor changes in trade regulations and communicate impacts to the business.
• Provide guidance and training regarding trade compliance requirements
• Other duties as assigned

Minimum Qualifications
• Bachelor's degree in Supply Chain Management, International Business, Logistics, Business Administration, Finance, or a related field.
• Minimum of four (4) years of experience in customs compliance, international trade, import/export operations, or a related field.
• Demonstrated knowledge of U.S. Customs regulations, import/export procedures, and trade compliance requirements.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Preferred Qualifications
• Licensed U.S. Customs Broker (LCB).
• Certified Customs Specialist (CCS).
• Certified Global Business Professional (CGBP).
• Experience in a manufacturing or industrial environment.
• Experience with ERP systems such as SAP and customs management software.

Knowledge, Skills, Abilities & Competencies
• Strong knowledge of U.S. Customs regulations and international trade compliance requirements.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office applications.
• Ability to travel domestically and internationally as business needs require.

Job Conditions
• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:
• Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must frequently lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Equal Opportunity Employer
JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.
EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement
JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at hrsupport@jcb.com.

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.