Job Description

TITLE: Customs Compliance Administrator

REPORTS TO: Sr. Logistics Manager

MAJOR RESPONSIBILITIES

1. Customs Clearance

1) Import

• Manage customs clearance schedule with daily communication with forwarders, carriers, and customs broker to ensure timely declaration
• Ensure the respect of the customs regulation, with particular attention to the restricted items such as CITES, Wild animal Act, Plant Act, Electrical, chemical items
• Amend customs declaration for value change, shortage of over shipped shipment etc.
• Review monthly customs duties closely monitoring with customs broker and ensure proper documentation for monthly closing of expenses for submission to finance.
• Driven the strong curiosity of expense optimizing for reasonable cost.
• Organizing and planning on unexpected cargos, collaborating with event team handling various Carnet, non-commercial items.

2) Export

• Preparation of shipping document (Invoice, packing list, Export license, Carnet):
• Stock transfer to other subsidiaries
• Return for defective and repairable items as requested by After Sales team
• Return after event organized by Communication team
• Ensure the return procedure to comply with each destination customs regulation
• Set-up and prepare the documentation for the forwarders / local trucking and manage the corresponding monthly expense
• Reporting and Analysis skill to break down the customs duty and expenses

1. Compliance

• Sample organization for Operating local testing by assortment samples once order confirmed
• Label management subject to regulation: Regular Monitoring with 3PL to comply with regulation and research the latest regulation.
• Research for the newly launched items subject to local regulation such as electrical, chemical and environment compliance (plastic, packaging) etc.

1. Inventory and Pricing management

• Supervise the data flows between different systems, in coordination with different 3PL
• Control manual stock movements by verifying the supporting document prepared by other departments

REQUIREMENTS & CAPABILITIES

• Experience over 3 years in customs clearance
• Be able to commit to a 12-month temporary contract
• Understanding of logistics, transportation, warehousing, and inventory management processes.
• Knowledge of distribution centre and store replenishment operations.
• Ability to coordinate with stores, logistics providers, and internal departments.
• Strong attention to detail and operational accuracy.
• Experience using ERP, WMS, or inventory management systems.
• Intermediate to advanced Microsoft Excel skills.