We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
To further develop the Customs brokerage product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.
Tasks and Duties
Ensure all classification instructions for all shipments for all customers.
Monitor duty deferment usage and levels.
Monitor license/visa applications.
Ensure all new business is transitioned correctly.
Make 2 F2F calls per week – Retention/Sales
Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Promote productivity tools (e.g., using edoc, process management, customsware usage/Expo customs.
Audit of files in accordance to AEO
Follow up refunds with customs authorities.
Management of customs system
Send client report requests through the available database (expo request, expo reporting)
Provide content for customer reviews – duty/vat,
Be open to implementing new system changes and enhancements into your department.
Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
Assist supervisor and key staff with goal setting and monitoring development.
This section lists desired qualifications for the job and may be edited to the specific job role.
Written and verbal communication skills
Listening skills
Leadership
Emotional intelligence
Leading change
Adaptability
Presentation skills
Analytical thinking
Problem solving
Strategic Planning
English language proficiency
Global logistics industry knowledge
3-5 years of Customs Broker’s specific knowledge
Customs Brokers License
Expeditors offers excellent benefits:
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
