Job Description

What You Can Expect:

• Prepare and process customs entries in accordance with U.S. Customs and Border Protection (CBP) regulations and internal compliance procedures.
• Review commercial invoices, packing lists, bills of lading, arrival notices, and other import documentation for completeness and accuracy.
• Verify importer of record (IOR), country of origin, valuation, terms of sale, tariff classification, and other entry data prior to submission.
• Research and apply Harmonized Tariff Schedule (HTS) classifications and identify applicable duties, taxes, fees, and trade requirements.
• Coordinate with customers, carriers, freight forwarding teams, customs brokers, overseas offices, and internal operations to obtain missing information and resolve discrepancies.
• Monitor entry status and shipment releases, identify problem files, and take timely corrective action to prevent delays, storage, or other avoidable costs.
• Support compliance with applicable Partner Government Agency (PGA) requirements and other import regulations, where applicable.
• Maintain accurate, complete, and audit-ready entry records and supporting documentation.
• Escalate unresolved compliance concerns, documentation discrepancies, or operational risks to management as appropriate.
• Provide professional and timely updates to customers and internal stakeholders regarding entry status and customs-related issues.
• Work closely with Brokerage and Operations teams to maintain a high level of customer service and operational accuracy.
• Perform other duties and special projects as assigned.

What You Bring:

• Minimum 2 years of hands-on experience in U.S. customs brokerage, customs entry writing, or a closely related import compliance role.
• Practical experience preparing and processing U.S. customs entries; candidates must have direct entry-writing experience.
• Working knowledge of CBP regulations, customs entry documentation, country of origin, importer of record (IOR), valuation, and tariff classification.
• Experience reviewing commercial invoices, bills of lading, packing lists, and other international trade documentation.
• Ability to identify documentation discrepancies, troubleshoot entry issues, and communicate effectively with customers and internal teams.
• Strong attention to detail, organization, and ability to manage multiple files and deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office; Experience with customs brokerage/entry software is required or strongly preferred.
• Proficiency with Microsoft Office; Experience with customs brokerage/entry software is required or strongly preferred.
• High School Diploma or equivalent required.
• Experience within freight forwarding or international logistics is considered an asset
• Bilingual English and Spanish or another language is considered an asset.