Job Description

HIGH-LEVEL OVERVIEW

The Customs Broker Advisor is the licensed compliance authority responsible for designing and overseeing customs brokerage compliance within a high-growth, technology-driven e-commerce environment. This role ensures automated, scalable operations meet all CBP and PGA requirements while representing the company’s compliance position to regulators and partners.

This is an in-office position based in St. George, Utah.

Relocation assistance is available.

EXPECTATIONS

• Establish and maintain compliance processes for all customs/import activities
• Work directly with CBP officials and PGA representatives to create trusted partnerships
• Provide oversight and guidance for HTS classifications, duty calculations, CBP/PGA filings
• Translate regulatory requirements into automated technology systems that work in practice
• Build scalable compliance frameworks ensuring accuracy, consistency, and audit readiness
• Identify and mitigate compliance risks while representing the organization in CBP initiatives and regulatory engagements
• Stay current on regulatory changes, inform partners and adapt current processes as needed
• Make sound judgement interpreting regulations for evolving business and technology models

ESSENTIALS

• License Customs Broker required
• 5+ years’ experience in customs brokerage, e-commerce or high-volume operations a plus
• Experience obtaining and maintaining corporate brokerage license
• Strong working knowledge of CBP regulations (HTS, COO, valuation) and PGA requirements
• Experience managing PGA permits, certifications, filings, and compliance procedures
• Demonstrated experience establishing or improving compliant customs processes
• Comfortable working in a fast paced, technology driven environment with automated workflows
• Strategic thinker, proactive problem solver with excellent communication skills