Datamatics

Customers Service Voice - Proctor

Datamatics  •  Cebu City, PH (Onsite)  •  3 months ago
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Job Description

Key responsibilities

  • General knowledge of Windows based applications
  • Must have strong verbal communication skills
  • Must be able to think quickly and solve customer concerns
  • Ability to operate independently with minimal supervision
  • Must be detail-oriented and accurate
  • Ability to multi-task and perform various duties including but not limited to taking phone calls, chats, emails, handling mailbox cases, and closing Zendesk tickets

Qualifications & Desired Skills

  • Able to converse and communicate in English Language
  • 0-1 years experience in BPO/CSR
  • Able to work at nightshift
  • Able to work onsite
Datamatics

About Datamatics

Datamatics is a Digital Technologies, Operations, and Experiences company that enables hundreds of global enterprises to go Deep in Digital to enhance their productivity and customer experience to create a sustainable competitive advantage.

With an AI-first approach, we are passionate about creating a future where intelligent systems transform industry norms, propelling enterprises to new heights of efficiency, agility, and customer satisfaction.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Livonia, DETROIT, MI
Year Founded
1975
Website
datamatics.com
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