NOV

Customer Value Manager

NOV  •  Houston, TX (Onsite)  •  1 month ago
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Job Description

Key Responsibilities

  • Own day-to-day execution of LinkedIn content and campaigns, including development of posts, newsletters, and targeted outreach initiatives to drive customer engagement and increase visibility of products and solutions
  • Identify and manage participation in industry benchmarks, analyst evaluations, and external rankings (e.g., Gartner) to strengthen competitive positioning
  • Guide Product Line and Engineering teams in developing customer value narratives, including case studies, technical content, industry articles, and participation in external media (e.g., webinars, podcasts)
  • Partner with Corporate Marketing to develop, refine, and deliver customer-facing content and campaigns, providing business context, technical input, and direction to ensure accuracy and relevance
  • Work closely with a team responsible for content creation, customer-facing materials, and communication execution, providing guidance on output and creative direction
  • Support Sales, Product Line, and Operations in the creation of high-quality proposals, presentations, and customer engagement materials that reinforce value and differentiation
  • Ensure value-focused sales and customer-facing materials are current, accessible, and effectively utilized across the business unit

Qualifications

  • Bachelor’s degree in Business, Marketing, Communications, or a related field
  • 5 years of experience in commercial enablement, B2B marketing, or customer-focused communications roles
  • Experience leading or mentoring team members, with the ability to guide content development and cross-functional initiatives
  • Strong ability to translate technical concepts and data-driven insights into clear, customer-focused messaging and materials
  • Experience working cross-functionally with Sales, Product Line, Engineering, Operations, and/or Customer Success teams
  • Demonstrated experience supporting digital engagement efforts, content development, or customer-facing communication strategies
  • Strong writing, communication, and project management skills, with attention to detail and ability to manage multiple priorities
NOV

About NOV

NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.

Industry
Oil, Gas & Mining
Company Size
10,000+ employees
Headquarters
Houston, Texas
Year Founded
Unknown
Website
nov.com
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