This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support/Success Manager - Digital Events based in Germany.
This role is an opportunity to manage high-value digital event projects while building lasting relationships with clients across the scientific and academic community.
You will act as a trusted advisor and primary point of contact, ensuring customers receive an exceptional experience throughout every stage of their engagement.
From onboarding and project delivery to post-event reviews, you will coordinate activities and ensure commitments are delivered to a high standard.
You will collaborate closely with Sales and cross-functional teams to solve challenges, gather customer feedback, and support product evolution.
The role combines customer success, project management, digital events, and hands-on support in a fast-moving international environment.
You will also mentor junior colleagues and contribute to improving processes, customer satisfaction, and overall business performance.
This position is ideal for an organized, communicative professional who enjoys taking ownership and helping clients succeed.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
