Job Description

The main purpose of the Customer Support Specialist with German role is to review, analyze, and take action on reported online content. You will be part of a growing multilingual team and will be working alongside internal teams for a leading online multinational company.

Responsibilities:

· Review and process incoming privacy requests through online tools;

· Evaluate validity of each request;

· Continually educate about changes to policies and protocols;

· Address complex privacy cases and regulatory inquiries;

· Maintain a high level of quality and achieve weekly productivity deliverables;

· Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness.

Qualifications:

· Fluency in English and German;

· Graduate Degree/ Law degree will be given preference, but not a must;

· Able to prioritize, organize and manage time efficiently;

· Ability to visualize, articulate, conceptualize and solve problems;

· Make sensible decisions to deliver the highest quality results while paying strict attention to details.