Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We currently have an opening for a Customer Support Team Associate in our Wilmington, MA branch. There is no relocation assistance offered for this position.
Company Website: http://www.homans.com/
As the Customer Support Team Associate you will be responsible for working with the internal branch locations and customer base to expedite orders from our world-class eCommerce platform, and other Homans connection platforms through the logistics chain.
Responsibilities of the Customer Support Team Associate:
Qualifications
Qualifications of the Customer Support Team Associate:
Homans Associates is the premier distributor of HVAC Equipment, Supplies and Mechanical Insulation products in the Northeast. We've been serving the contractor community since 1952 with locations across all of New England plus New York and New Jersey. Our logistics network includes over 80 trucks and almost 1 million square feet of distribution space.
At Homans, we take our customers' success seriously. We utilize both Technology and People to create solutions for the challenges our customers face.. We have developed, partnered and invested in tools that propel their business forward. We also employ the foremost experts in the HVAC and Mechanical Insulation industries. We refer to our employees as Associates, and our Associates are empowered to improve our customer's experience and ensure our customers success. From the cab of the truck, to behind the counter, on the website and on the phone, all the way to the President's office, our people put the customer at the center of every interaction and decision.
