Stryker

Customer Support Specialist - Newbury

Stryker  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  2 hours ago
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Job Description

Work Flexibility: Hybrid

Customer Support Specialist

12 Month Maternity Leave Contract

Newbury, UK

Hybrid: Minimum 2 Days Per Week in Office

Who We Want:

  • Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Goal-oriented developers Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
  • Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

What You Will Do

  • To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.
  • To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.
  • To seek opportunities of improving the service that is provided for our external/internal customers.
  • To actively promote and support Stryker’s Sales Activities.
  • To seek opportunities of improving our services as a sales tool
  • To support the wider Customer Logistics team as a whole when and if required

What You Need

  • Proven communication and writing skills.
  • Customer care experience.
  • Computer skills.

Travel Percentage: 0%

Stryker

About Stryker

Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. More information is available at stryker.com and careers.stryker.com.

Facts:

● 2024 Sales: $22.6 billion

● Industry: Medical Instruments & Supplies

● Employees: 53,000 worldwide

● 40 years of sales growth leading up to 2020

● 44+ Manufacturing and R&D Locations Worldwide

● $1.5 billion spent on research and development in 2024

● ~14,200 patents owned globally in 2024

● Products sold in ~75 countries

● Fortune 500 Company

● 7 consecutive years as one of Fortune's World's Best Workplaces

Stryker’s social media community guidelines: https://www.stryker.com/content/m/legal/social-media-community-guidelines/en/index.html

Notice Regarding Employee Conduct on Facebook/LinkedIn

Meta/LinkedIn does not permit employers to verify or validate “employees” in the (META: “Works at” LinkedIn: “Experience”) section of users’ profiles. Please be aware that the views expressed by individuals on their personal accounts and do not necessarily represent the views of our company. If you encounter any issues with a person claiming to be our employee, we recommend using the “Report Profile” feature. If you’d like to report concerns to our Ethics Hotline, you may do so at: https://app.convercent.com/en-us/LandingPage/b6bb4e84-9fcb-ea11-a974-000d3ab9f296

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Kalamazoo, MI
Year Founded
Unknown
Website
stryker.com
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