This position is reserved for candidates belonging to the protected categories referred to in Article 18 of Italian Law No. 68/1999, in accordance with the applicable provisions on mandatory employment.
We are committed to equal employment opportunities and encourage all candidates to explore our other open positions on our Careers page.
From day one at Unobravo, we’ve been on a mission to make mental health support truly accessible to everyone by normalizing therapy, fostering openness, and breaking down the stigma that still surrounds it.
Our success is driven by an exceptional team dedicated to providing high-quality, accessible care, anytime, anywhere. With over 9,500+ qualified therapists and more than 10 million therapy sessions delivered, we’re proud to have made a meaningful difference in countless lives.
Join us as our new Customer Support Specialist in the Customer Support Team: an opportunity to shape innovation in the mental health industry and drive solutions that make a global impact.
We’re seeking someone bold and visionary, ready to break barriers and fuel our international expansion.
Seniority: Entry level / Junior
Working hours: Part-time, 24 hours/week (Saturday to Monday, 9:00 AM – 6:00 PM)
Languages: Italian and English
Salary Range: EUR 23,000 - 26,000 in line with our commitment to transparent and equitable compensation practices.
Deliver timely, high-quality support to our patients and therapists, resolving day-to-day operational requests while gathering valuable insights to continuously improve the service and support processes.
✨ Not everyone checks every box, and that’s okay. If this role inspires you and you’re passionate about making an impact in our mission, we’d love to hear from you.
Step into a work environment that's in constant motion, and ever-evolving. Be part of a company that's on the rise!
Your mental health matters. Get access to exclusive discounts on psychotherapy sessions with our professionals: your well-being comes first.
Enjoy unforgettable company retreats, team-building experiences, nationwide aperitivo parties and more.. Because we love celebrating milestones together!
We speak your language, and want you to speak ours! Enjoy a free membership and conversation courses on our language platform to grow personally and professionally.
Celebrating the passing of time is also fun at Unobravo! All employees can enjoy a day off on the month of their birthday.
On World Mental Health Day, we step back together, giving each of us an additional day off to rest, reflect and recharge.
Enjoy extra days off to celebrate the arrival of your little ones. Available for all parents, including biological fathers, same-sex parents, adoptive, and foster parents. Because every family deserves time to connect.
At Unobravo, what truly connects us isn’t just what we do — it’s how we do it.
If you’re curious to discover the values and behaviors that guide us every day, take a look at our Culture Page and see what being part of Unobravo really means.
At Unobravo, everyone is welcome. We value individuality and believe that diverse perspectives make us stronger.
We’re proud to be an equal-opportunity employer and to provide reasonable accommodations to ensure a fair and accessible hiring process for all.
If you require any support or adjustments during the application or interview process, please let us know, we’ll do our best to make sure you have a positive experience.
Every application is carefully reviewed by our Talent team. If your profile matches the role, we’ll reach out to schedule an introductory call.
Our selection journey may vary depending on the position, but it’s always designed to be clear, engaging, and meaningful. You might be invited to complete a case study and will meet your future manager and key team members along the way, so you can get a real sense of what it’s like to work with us, because finding the right fit goes both ways.
And don’t worry! You’ll always have a dedicated point of contact from our Talent team to guide you through each step and make sure you have the best possible experience.
Since 2019, we’re pioneering online mental health innovation across Europe, providing reliable and compassionate care. With over 8,500 psychologists and a dedicated team of 270, we've already supported more than 400,000 people. As Europe's fastest-growing mental health company, Unobravo expanded to Spain in 2023, offering multilingual support and setting our sights on global impact.
Unobravo is more than a company. It embodies a movement—a fresh, reliable brand seamlessly merging technology with genuine care, which strives to touch lives through the transformative power of therapy and to create a world where mental well-being knows no boundaries.
