Working at Omnisend is... kind of boring. Not the soul-crushing kind, more like smart people doing great work without chaos or drama.
That’s because we focus on what matters. No pointless meetings, micromanagement, or unnecessary bureaucracy getting in the way. And when we're not sure what the next move should be, we test it — we're data-driven, and insights beat gut feelings every time.
Same goes for how we treat each other. Feedback here is honest, because people actually listen, and there's no room for egos or hand-holding. Everyone's an experienced professional who moves fast and adapts easily.
All of this matters, because Omnisend is customer-funded and customer-driven, so our work stays rooted in solving real problems for ecommerce brands. Results > promises.
And when the work's done, we know how to enjoy it — the grown-up kind. Workations, team gatherings, the occasional party. Nothing forced, no awkward icebreakers. We genuinely like being around each other.
We move fast. We are flexible and adaptable to an ever-changing business environment to deliver value to our customers. Running lots of experiments and validations helps us to deliver what truly matters. Data-driven nature enables us to measure real impact and adjust. Customer feedback and daily contact create opportunities to solve problems our customers really need to be solved.
Great marketing doesn’t need to be expensive—our customers prove that every day.
Fluency in English, both written and spoken.
Proven customer support experience, ideally in a fast-paced tech or SaaS environment (above 1yr).
Strong ownership mindset—you take responsibility, follow through, and deliver results.
Maturity and reliability—able to work independently, prioritize effectively, and remain calm under pressure.
Excellent communication skills—clear, empathetic, and professional in all interactions.
Problem-solving ability with attention to detail and a proactive approach.
Flexibility to adapt to changing situations, schedules, and customer needs.
A long-term mindset—you’re looking for a stable role where you can grow with us.
Gross salary: 1100-1300 EUR/month based on experience.
Quarterly salary reviews.
Unlimited learning budget for self-improvement after 3 months.
Private health insurance.
Unlimited access to psychotherapy.
Workstation budget (420 EUR).
Work anniversary gifts (like home cleaning services).
Attractive workations and team-led team-building events.
Working methods and best practices inspired by Silicon Valley’s top tech companies.
Senior colleagues (70%+) creating a high-performing environment that accelerates your growth.
Omnisend is a customer-centric product-focused company where you will be instrumental in creating a global product — Email and SMS marketing platform to drive rapid e-commerce stores growth and accelerate online businesses expansion, a platform with a well-established position in the US.
Seamless integration with all major Ecommerce platforms, ready-made automation and email templates, flexible segmentation, and award-winning 24/7 customer support — Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank. "Great marketing needs to be expensive" is proven to be wrong every day by 150 ,000+ Omnisend customers who are successfully growing their businesses through Email and SMS marketing. Every $1 spent on Omnisend platform makes 68$ on average for our customers.
Let’s be real. Email marketing is not the most exciting member of the marketing family. And that’s okay. As a business owner, you have enough “exciting” stuff happening. Who wants more excitement when you can have stable and effective instead? Let us be boring, in the best way possible.
• No need to learn anything new here. A platform so boringly intuitive, it’s like you designed it yourself.
• No venturing into the great unknown. Our support team is available 24/7 to make sure you don’t have any unwanted adventures.
• Same same, but for less. Get everything you expect from other platforms, except for those rollercoaster prices that make your heart race.
• No guessing whether that marketing campaign will pay off. Brands using Omnisend on average make $68 for every $1 spent (based on data from Omnisend's US customers in 2023 and 2024).
