Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can take time — so we’ll get straight to the point.
Where and how you can work
Our Manila office is home to a vibrant and growing community of Canvanauts. We’ve designed it to be a collaborative and inspiring space where teams can connect, create, and thrive. This role follows a 24/7 shifting schedule and a hybrid setup, giving you the flexibility to balance working from home and in our Manila Campus.
What you'd be doing in this role
As Canva continues to grow, change is part of our DNA — and that’s part of the fun. This role will evolve, but here’s a snapshot of what you’ll be working on:
At the moment, this role is focused on:
You're probably a match if
About the team
The Customer Happiness Team lives by the mission: “Every user empowered, every voice heard.”
As part of the User Voice Supergroup, the Specialist Operations Group is at the heart of Canva’s relationship with our users. We’re responsible for delivering seamless, scalable, and high-quality support experiences to millions of users globally.
We’re not just solving problems — we’re creating moments of delight. Every interaction is an opportunity to build trust, loyalty, and advocacy for Canva.
What’s in it for you?
Achieving our crazy big goals takes hard work — but we make sure there’s plenty of fun, connection, and growth along the way.
Here’s a taste of what’s on offer:
Other stuff to know
We make hiring decisions based on your skills, experience, and passion — and how you’ll contribute to Canva’s culture.
When you apply, feel free to share your pronouns and any adjustments you may need during the interview process.
We celebrate diverse backgrounds and experiences — even if you don’t meet every requirement, we’d still love to hear from you.
Please note: Interviews are conducted virtually.
We're a global online visual communications platform on a mission to empower the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful on Canva on any device, from anywhere in the world.
Since our launch in 2013, we’ve had the crazy big goal of making design accessible to everyone. We were founded on the belief that people shouldn't need to understand complex software to unlock their creativity. We’re leveling the playing field and democratizing access to design and visual communication by empowering 100% of the world to communicate in a way that was once limited to the 1%.
We've always had a deeper mission surrounding Canva — which we talk about as our 'simple' two-step plan: to build one of the world’s most valuable companies, and to do the most good we possibly can. We're committed to our core value of Being a Force for Good, so as the value of our company grows, so too does our ability to have a positive impact on the world.
