Join the Grid Automation Customer Support Center of Excellence (CoE) and play a key role in shaping the future of customer support and technical solutions across our global Grid Automation business.
As a Customer Support Solutions Lead Engineer, you will act as a global technical expert supporting regional teams in the design, promotion, delivery, and lifecycle management of advanced Grid Automation solutions across Transmission, Distribution, Generation, and Industry applications.
You will be at the intersection of technology, customers, engineering, product management, and operations, helping regional teams solve complex technical challenges while developing innovative and differentiated solutions that deliver measurable value to our customers.
The role combines hands-on technical expertise, solution architecture, customer engagement, technical leadership, and knowledge sharing. You will work closely with regional engineering teams, Global Supply Chain, Quality, Product Management, R&D, Sales, Tendering, and Operations to resolve critical customer issues and continuously improve our customer support offering.
This is an opportunity to become a global technical reference for Grid Automation solutions, influence engineering standards and best practices, and contribute to the development of the next generation of digital and automated power networks.
Support GA regional teams in the development and execution of innovative and technically challenging customer projects.
Qualifications & Experience
We are looking for a technically strong and customer-oriented engineering leader who enjoys solving complex problems, working across organizational boundaries, and sharing knowledge with others.
You are comfortable moving from high-level system architecture to detailed technical troubleshooting, from customer discussions to engineering design reviews, and from solving an individual project issue to turning the experience into a global best practice.
If you are passionate about Grid Automation, digital substations, power systems, and technical innovation, and want to have a global impact beyond individual projects, this role offers an opportunity to make a significant contribution to the future of our business and our customers.
Relocation Assistance Provided: Yes
GE Vernova is a purpose-built energy technology company on a mission to electrify to thrive and decarbonize the world.
It is made up of three businesses -- Power, Wind, and Electrification -- with focus on accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
The world needs more energy, smarter energy. With energy demand expected to grow by more than 50% in the next 20 years, we are continuously innovating to meet the moment…like we have for the past 130 years. The Energy of Change and relentless optimism are what drive us – it’s about never giving up and seeing what’s possible so that we deliver the energy technologies the world needs right now and for generations to come.
GE Vernova’s attitude and edge is embedded in its name. We retain our treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.
Together, we have the energy to change the world.
