Job Overview
We are looking for experienced Customer Support Representatives to join our Logistics account based in Banawa, Cebu. The role involves handling customer inquiries, providing timely resolutions, and ensuring a high level of customer satisfaction in a fast-paced environment.
Key Responsibilities
Handle inbound and/or outbound customer interactions related to logistics services
Provide accurate information regarding shipments, delivery status, and service inquiries
Resolve customer concerns efficiently while maintaining professionalism
Document interactions and update records in the system
Meet performance metrics such as quality, productivity, and customer satisfaction
Qualifications
Must have atleast 6 months BPO experience.
Strong communication skills in English
Willing to work onsite in Banawa, Cebu
Must be available to start within May 2026
Amenable to shifting schedules, including weekends and holidays
At Level Up Talent Solutions, we help growth-minded coaches, consultants, agency owners, and BPOs scale smarter, without burnout.
We’ve built a $0–$5M ARR business in just five years with zero outside funding. Now, we empower entrepreneurs to do the same by connecting them with Lean-Pro Talents, highly trained, proactive professionals from the Philippines who plug into your business, drive results, and support long-term growth.
Whether you're buried in admin or struggling to hire, we bring the people, systems, and structure to help you grow with clarity and confidence.
🔹 Who We Serve
Online businesses scaling to consistent monthly revenue
Coaches and consultants ready to delegate
BPOs and small enterprises needing smarter hiring
🔹 What We Offer
Virtual Assistant Services
Business Process Outsourcing (BPO)
Recruitment Process Outsourcing (RPO)
🔹 Why We're Different
Done-for-you, not DIY
Vetted Lean-Pro Talents™, not freelancers
Systematic, scalable solutions — no guesswork
Ready to level up your team and operations?
📩 Message us or visit: www.lvluptalentsolutions.com
