Customer Support Representative (Hiring People with Disabilities)
Location: Remote / Hybrid Egypt
Employment Type: Full-time or Part-time
About the Role
Through our Inclusion and Diversity CSR Program, we are hiring Customer Support Representatives from the community of people with disabilities who are passionate about helping others and building meaningful careers.
Key Responsibilities
* Handle customer inquiries via phone, email, or chat.
* Provide accurate and empathetic responses.
* Record and escalate feedback to improve customer experience.
* Collaborate with team members to meet service goals.
Qualifications:
* Strong verbal and written communication skills.
* Basic computer and typing skills.
* Positive attitude and willingness to learn.
* Prior experience in customer service is a plus but not essential.
Why Join Us?
* Inclusive hiring program designed to empower people with disabilities.
* Flexible work arrangements and reasonable accommodations.
* Comprehensive training and mentorship.
* A team that values diversity, respect, and equal opportunity.
RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.
Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.
