
Job Overview
We are looking for experienced Customer Support Representatives to join our Financial Account based in IT Park, Cebu. The role involves assisting customers with financial-related inquiries, resolving concerns efficiently, and delivering excellent customer service in a fast-paced environment.
Key Responsibilities
• Handle inbound and/or outbound customer interactions related to financial services
• Assist customers with account-related inquiries and concerns
• Provide accurate information while maintaining professionalism and compliance
• Document customer interactions and update records in the system
• Meet performance metrics such as quality, productivity, and customer satisfaction
Qualifications:
• Must have at least 6 months international voice BPO experience
• Open to HS Graduate (old curriculum) or SHS Graduate (new curriculum)
• Strong communication skills in English
• Willing to work onsite in IT Park, Cebu
• Must be available to start on May 28, 2026
• Amenable to shifting schedules, including weekends and holidays

At Level Up Talent Solutions, we help growth-minded coaches, consultants, agency owners, and BPOs scale smarter, without burnout.
We’ve built a $0–$5M ARR business in just five years with zero outside funding. Now, we empower entrepreneurs to do the same by connecting them with Lean-Pro Talents, highly trained, proactive professionals from the Philippines who plug into your business, drive results, and support long-term growth.
Whether you're buried in admin or struggling to hire, we bring the people, systems, and structure to help you grow with clarity and confidence.
🔹 Who We Serve
Online businesses scaling to consistent monthly revenue
Coaches and consultants ready to delegate
BPOs and small enterprises needing smarter hiring
🔹 What We Offer
Virtual Assistant Services
Business Process Outsourcing (BPO)
Recruitment Process Outsourcing (RPO)
🔹 Why We're Different
Done-for-you, not DIY
Vetted Lean-Pro Talents™, not freelancers
Systematic, scalable solutions — no guesswork
Ready to level up your team and operations?
📩 Message us or visit: www.lvluptalentsolutions.com