Position: Customer Support Representative
Location: Athens, Greece
Work model: on-site, 100%
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Respond promptly and professionally to incoming customer inquiries through various communication channels
Research and identify effective solutions to resolve customer issues or concerns
Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
Provide accurate and complete information using appropriate tools, systems, and procedures
Maintain a high standard of customer service and contribute to a positive customer or partner experience
Collaborate with internal teams to ensure seamless communication and issue resolution.
REQUIREMENTS:
Fluent/native in Croatian with strong proficiency in both written and spoken communication. As well as good proficiency in English.
High school diploma or equivalent qualification
Minimum of 6 months experience in customer service, hospitality, retail, or a related field
Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively
Proficiency with computers and customer service tools
Eligibility to work in Greece.
BENEFITS:
Competitive compensation package, including a base salary
Comprehensive benefits package based on role
Relocation support
Supportive and accessible leadership committed to employee development
Inclusive and community-focused work environment that values giving back
Opportunities for career advancement and continuous learning
And many others!
We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.
The job seekers’ benefits:
Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.
Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.
Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.
The partner companies’ benefits:
Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.
Reduced hiring costs - Save resources compared to traditional international recruitment processes.
Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.
Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.
Some numbers we’re proud of:
A fulfilment ratio of over 90%
A talent base of over 30K candidates and rising
Over 1K available jobs worldwide
Under 30 days average time to hire
Let’s talk about your hiring needs and find the best solution for you!
Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/
