At LoadUp, we're not just solving problems — we're supporting people through important moments. Our Customer Service Representatives (Support Agents) are the steady, reliable voice ensuring every customer interaction is handled with care, urgency, and professionalism. This is a full-time role.
LoadUp is a tech-powered, on-demand junk removal and home services platform, connecting individuals and businesses nationwide with a vetted network of local providers for removal, disposal, assembly, and hourly labor. Founded in 2014 to replace hidden fees and vague pricing with real-time, upfront pricing and dependable local pros, LoadUp is now one of the largest platforms of its kind in the country — named to Inc.'s 5000 Fastest-Growing Companies list and certified as a Great Place to Work® since 2019.
Onsite | Alpharetta, GA (Metro Atlanta)
LoadUp connects customers (B2C & B2B) with local service providers for junk haul-away, donation pickup, assembly, and hourly labor. Our tech-powered platform delivers real-time, upfront pricing nationwide making junk removal easy, affordable, and transparent.
We prioritize responsible disposal with donation and recycling programs. No job is too big or small, from furniture to cardboard boxes.
Our Core Beliefs:
At LoadUp, we exist to glorify God by pursuing excellence in all we do, committed to continual improvement, attention to detail, and the highest integrity. We seek individuals who embody these core beliefs every day.
Profit Drives Purpose - Running a profitable business affords us the opportunity to fulfill our professional and personal purpose in life.
Right Shell - We constantly evaluate whether our processes, systems, and people are right-sized for maximum agility.
Own It - Everyone has a stake in the company and, therefore, is responsible for their performance.
Fellowship Matters - There is power and connection in being present in the same physical space.
Live in Truth - We’re committed to winning the right way. Call it like it is. No sugar coating.
Action Over Words - Words are important, but 1,000 words get trumped by 1 intentional action.
Build to Last - We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.
Join Our Team
We value motivated individuals who live our core values and want to grow in a supportive, innovative environment. LoadUp offers competitive benefits and a culture of ownership, collaboration, and integrity.
Ready to build your career with a fast-growing company? Check out our openings and join the mission.
Employee Benefits:
Stipends
Medical, Dental, Vision & Life Insurance
Flexible Spending Account
401(k) With 5% Match
Employee Referral Bonuses
Company Outings
Certified Great Place to Work® (2024) and Inc. 5000 Fastest-Growing Private Company (2019-2024).
