TASI Measurement

Customer Support - Order Entry

TASI Measurement  •  Largo, FL (Onsite)  •  13 days ago
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Job Description

ONICON Incorporated is a leader in flow and energy measurement solutions and delivers comprehensive solutions for our customers’ needs. We specialize in HVAC flow and energy measurement solutions and provide our customers with the most accurate and reliable readings for their applications. We pride ourselves on the ONICON Difference seen in every engineered solution we offer. Our team constantly strives to provide excellent customer service from start to finish.

We are seeking a highly motivated and skilled Customer Service Order Entry Associate to join our team at ONICON Incorporated. The ideal candidate will be responsible for Customer Support and Order-Entry.

Essential Functions and Responsibilities:

  • Enter customer orders into ERP system and communicate order confirmation to customers
  • Build and maintain strong business relationships with new and existing customers
  • Process customer demands and ensures accurate order fulfillment
  • Provide updates on inventory levels, order status, tracking, service contracts, and repair orders
  • Handle inbound and outbound customer calls with professionalism and efficiency
  • Develop fundamental knowledge of products to ensure customers receive the right solutions for their applications
  • Generate invoices and credit memos for customer orders
  • Liaise with sales representatives, territory managers, service personnel, inside sales engineers, and production departments
  • Create and maintain customer records with accurate account information
  • Produce domestic and international shipping documents
  • Perform additional duties as assigned by the manager
TASI Measurement

About TASI Measurement

TASI Measurement is a thriving global industrial measurement and monitoring business headquartered in North America. We provide temperature, level, flow, and pressure instruments necessary to measure and control industrial processes and monitor our environment. We also facilitate data gathering and reporting from our instruments and others with our remote telemetry products that include RF and Cellular options as well as Remote SCADA solutions purpose-built for specific applications. We operate in a decentralized manner and have fifteen business units with production facilities in the United States, Canada, Switzerland, Germany, and England. Additional sales offices can be found in China, Netherlands, and Malaysia.

Markets served include HVAC, Energy, Semiconductor, Life Sciences, Automotive, Agriculture, Water & Wastewater, Chemical Processing, and Industrial.

Our organic growth is driven by reinvestment in product and market development activities as well as capital investment in processes, facilities, tooling, and information systems. We are also an active acquirer and look to invest in businesses who fit our industrial measurement focus.

Industry
Hardware & Semiconductors
Company Size
11-50 employees
Headquarters
Largo, Florida
Year Founded
Unknown
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